How does a Enterprise Design Thinking workshop work?
We initiate workshops during which we address the following topics:
1 – Identify the problem
In order to improve your processes, we need to understand your issues and operating modes. We therefore take all the time necessary to listen to you. At the end of this first step, our solutions are not only more efficient and profitable for you, but also perfectly integrated into your practices.
2 – Understand your users
What exactly do your users do? How do they do it? What tools do they currently use? What are their concerns with these tools and their performance? It is essential to understand the daily reality, the daily tasks and the practices of the users in order to solve the problems they experience.
3 – Aim for the ideal
Ideas are exchanged and possibilities are identified together. The functionalities accessible to the users, those that are necessary and the bases to be developed are expressed freely with the help of small sticky papers. At this stage, we often obtain surprising and, above all, revealing results.
4 – Get back to basics
The ideas are then sorted by importance to determine which features are really effective for the users and profitable for the company. Normally, several points of view meet and, following discussions, a more precise picture of the solution to be designed emerges.
5 – Put extra substance to it
Once the needs and the solution to meet them have been clarified, the right technical approach for the project is determined. Among other things, the overall architecture, security method and choice of technology are established.