Towards a digital revolution

Creation of a mobile application to manage sales, orders and delivery

With a presence throughout Quebec, Ameublements Tanguay wanted to acquire user-friendly and efficient mobile applications for delivery drivers and technicians on the road. CyberCat rose to the challenge and developed custom solution for the specific needs of this renowned furniture and appliance retailer.

Advantages of the new application:

• Simplified complaint management and follow-up
• Significant improvement in customer satisfaction
• Marked reduction in the number of complaints about product delivery

Creation of Customer Relationship Management (CRM) and Sales Management Software

As one of the world’s largest suppliers of decorative forest products and lumber, Commonwealth Plywood wanted to make its sales force even more efficient and proactive by simplifying access to its huge database. Its international location and specific needs posed a challenge worthy of our expertise.

Advantages of the new software:

• Scalable CRM software as the company grows
• Simplified management of customer profiles
• Easier prospecting follow-up for the sales team
• Seamless integration with existing internal management systems (ERP, TMS and WMS)

Creation of a sales and order management software

Sinto designs, manufactures and distributes high-performance lubricants. With more than 5000 customers and tens of thousands of requests to process, the manufacturer needed software to accelerate the transaction management process. This is where we stepped in with a solution that would completely change and lighten administrative workflow.

Advantages of the new software:

• Creation of purchase orders and remote order taking via tablet (IOS & Android)
• Management of safety data sheets and printing of invoices on site
• Easy viewing of sales history
• Seamless integration with internal management systems (ERP and more)